Returns & Refunds policy

At IBF Tickets, we are committed to providing excellent service and ensuring a smooth booking experience for all of our customers. If you have any questions or concerns about our refund policy, please don't hesitate to reach out to us.

1. Refund Eligibility

Refunds are considered only in the following cases:

Event Cancellations: If an event is canceled, you are eligible for a full refund. We will notify you of the cancellation as soon as we receive official confirmation.

Event Rescheduling: If an event is rescheduled and you are unable to attend the new date, you may request a refund.

Technical Issues: If you experience technical difficulties while booking or accessing the tickets, and we are unable to resolve the issue promptly, you may be eligible for a refund.

2. Refund Process

To request a refund, please follow these steps:

Contact our support team via email at [support@ibftickets.in] or use the Contact Us form on our website.

Provide details of your booking, including the event name, date, and ticket number.

Include any supporting documentation, such as proof of cancellation or rescheduling (if applicable).

3. Non-Refundable Items

The following items are non-refundable:

Tickets for events that you attend or miss.

Service fees or processing charges.

Any other fees or purchases outside of ticket booking (such as merchandise, VIP packages, etc.).

4. Refund Timeline

Refunds, when applicable, will be Credited within 7-10 business days from the date of approval. Refunds will be credited back to the original payment method used during the booking.

5. Changes to Refund Policy

IBF Tickets reserves the right to modify or amend this refund policy at any time. Any changes will be posted on this page, and you are encouraged to review this policy regularly.

For further assistance, please contact our customer support team.

Thank you for choosing IBF Tickets!

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail SUPPORT@IBFTICKETS.IN